No, You do not have to be home when we are cleaning the exterior windows only. At the time of leaving your house, just remove the screens if they are on the outside. Put them outside for us to clean them too and ensure that you close all the windows.

Depending on the type of glass on your windows, we use, The pure water-fed pole system or the traditional squeegee.

If it is not raining it is our policy to complete the job as scheduled. If it is raining but the precipitation is light we will proceed as scheduled because rain does not affect the cleaning (see next question). In the circumstance of heavy rain/ showers or high winds, we will re-schedule your appointment (usually within 2 or 3 clear days). All inside work may be completed as scheduled to avoid disrupting your busy calendar. If you have an appointment with inside cleaning services we will confirm by telephone the morning of service.

Rain does not make the windows dirty, dirt does. Dust accumulates on the outside of the glass from lawn mowers, leaf blowers, tree pollen, car exhaust and many other sources. This dust settles as a uniform layer on the glass. When it rains, the rain drops push the dust into different patterns and after the water dries the dust remains on the glass. This new “mud residue” is now highly visible because it is no longer uniformly spread but is sporadic throughout the pane. Clean glass will stay clean after a rain because once the rain water dries, there is nothing left behind to obscure the view.

Typically it takes our crew approximately 1–2 hours depending on the types of windows ,the number of windows, and the screens. We strive to be as efficient and effective in our cleaning.

We clean whatever debris that comes from the cleaning and take utmost care of the lawn and flowers when working on the exterior windows. We take great care and attention to protect your furniture and belongings when working on the interior windows.

Integrity is one of our core values and it means a lot to us. We strive to hire only responsible individuals and we are fully insured and bonded for anything that may happen at your location. Our staff are experienced and undergo regular refresher trainings.

It can range from once a month to once a year depending on a number of factors. Outside windows are soiled mainly by ,road cleaning activities, constructions in the neighbourhood, wind blowing pollen and dust around and also to trees and bushes near the house. Interior windows on the other hand could be cleaned in longer intervals because they do not get as dirty quickly as the exterior windows.

All Clean Property Services also serves the following areas: St Albert, Stony Plain, Spruce Grove, Leduc, Beaumont, Fort Saskatchewan, Nisku, Acheson and Sherwood Park.

We are licensed and insured and utmost care is always taken when setting up and taking down our equipment. Your property is always left as we found it.

Your windows are guaranteed to look great in any kind of weather. Whether it’s 30 degrees and sunny or it rains after your window cleaning service is completed, you can rest assured that your windows will look great! If for any reason you are not pleased with your cleaning service, let us know and we’ll make it right, even if it rains (see our Rain Guarantee)* Please contact us within 48 hours of your window cleaning service if you are not satisfied with the appearance of your windows so that we can promptly address your concern.

We accept Visa, Mastercard, American Express and Discover. We charge a 3% fee for processing a credit card payment.

We use reverse osmosis de-ionization process that purifies the normal tap water and turns it into pure water for window cleaning. The pure water does not harm/affect the shrubs or flower. To clean the siding we use normal tap water and this too does not affect the flowers, in fact, it waters the plants as we wash. As our technicians are working around your home, they take the utmost care not to walk on the flowers, drag the water hoses or cleaning equipment on the shrubs and flowers.